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LETSRELAXNOW - PRIVACY POLICY

Effective Date: March 21, 2025
Last Updated: May 26, 2026


1. INTRODUCTION

Welcome to LetsRelaxNow by Sabak Technologies LLC ("LetsRelaxNow", the "Company", "we", "our", or "us").
LetsRelaxNow operates a community-driven digital platform that enables users to discover, review, rate, and share experiences relating to leisure, lifestyle, hospitality, entertainment, tourism, and travel destinations across multiple jurisdictions globally.
This Privacy Policy explains how LetsRelaxNow collects, uses, stores, processes, transfers, discloses, and protects personal information obtained through the LetsRelaxNow website, mobile applications, related digital products, and services (collectively, the "Platform").
This Privacy Policy is intended to comply with applicable international data protection and privacy laws, including:

  • The General Data Protection Regulation (EU) 2016/679 ("GDPR");
  • The UK GDPR and Data Protection Act 2018;
  • The California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA/CPRA"); other applicable United States state privacy laws;
  • The Personal Information Protection and Electronic Documents Act ("PIPEDA") of Canada;
  • The Consumer Privacy Protection Act principles where applicable;
  • The Protection of Personal Information Act ("POPIA") of South Africa;
  • The Nigerian Data Protection Act;
  • Caribbean Data Privacy Laws to wit: The GDPR for Carribean Countries that are part of the European Economic Area (EEA), the Data Protection Act of Jamaica, the Data Protection Act of Trinidad and Tobago, the Data Protection Act of Barbados, the Data Protection Act of the Bahamas etc;
  • Other applicable international privacy and consumer protection laws.

By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
This Privacy Policy applies to visitors to the Platform, registered users, contributors of reviews, ratings, comments, images, and travel-related content, business partners and service providers interacting with the Platform, and individuals communicating with LetsRelaxNow.

2. DEFINITIONS

For purposes of this Privacy Policy:

  • "Personal Information" or "Personal Data" means any information relating to an identified or identifiable individual.
  • "Processing" means any operation performed on Personal Information, including collection, storage, use, disclosure, transfer, deletion, or analysis.
  • "User", "you", or "your" means any individual who accesses or uses the Platform.
  • "Third-Party Provider" means independent external entities providing services connected to the Platform, including booking, reservation, payment, analytics, cloud hosting, advertising, and marketing services.

3. ELIGIBILITY

3.1. The Platform is intended solely for individuals who are at least eighteen (18) years old or the age of majority in their jurisdiction.
3.2. LetsRelaxNow does not knowingly collect or solicit Personal Information from minors. If we become aware that Personal Information belonging to a minor has been collected, we reserve the right to delete such information immediately and suspend associated accounts.

4. INFORMATION WE COLLECT

We may collect the following categories of information:

4.1. Account & Identity Information

  • Full name;
  • Username;
  • Email address;
  • Telephone number;
  • Profile photographs;
  • Password and login credentials;
  • Country and location details;
  • User preferences and interests.

4.2. User-Generated Content

  • Reviews and ratings;
  • Comments and recommendations;
  • Uploaded images and videos;
  • Forum discussions;
  • Travel and leisure experiences;
  • Saved destinations and favorites.

4.3. Geolocation Information

  • Where enabled by the user, LetsRelaxNow may collect precise or approximate geolocation information through mobile devices, browsers, GPS signals, Wi-Fi access points, Bluetooth functionality, or IP-based location detection.
  • Geolocation information may be used to recommend nearby destinations, improve localized search functionality, personalize experiences, provide location-aware recommendations, and/or improve analytics and platform performance. Users may disable location permissions through device or browser settings.

4.4. Technical & Device Information

  • IP address;
  • Device identifiers;
  • Browser type and version;
  • Operating system;
  • Mobile carrier information;
  • Device language settings;
  • Application usage statistics;
  • Error logs and crash reports.

4.5. Usage & Analytics Information

  • Pages visited;
  • Search queries;
  • Time spent on pages;
  • Clickstream data;
  • Referral URLs;
  • Advertising interaction data;
  • Session information;
  • Platform interaction patterns.

4.6. Communications Information

  • Customer support inquiries;
  • Feedback submissions;
  • Survey responses;
  • Promotional preferences;
  • Communications with LetsRelaxNow.

5. HOW WE COLLECT INFORMATION

We may collect information directly from users;

  • automatically through cookies and tracking technologies;
  • through mobile applications;
  • through third-party integrations;
  • through social media authentication services;
  • from analytics and advertising providers;
  • from publicly available lawful sources.

6. LEGAL BASIS FOR PROCESSING (GDPR)

6.1. Where the GDPR or equivalent laws apply, LetsRelaxNow processes Personal Information based on one or more lawful grounds, including: user consent, performance of contractual obligations, compliance with legal obligations, legitimate business interests, protection of vital interests and/or public interest where applicable.
6.2. Our legitimate interests may include: maintaining and improving the Platform, fraud prevention, security monitoring, content moderation, customer support, analytics and research, marketing and promotional activities and/or enforcement of legal rights.

7. HOW WE USE PERSONAL INFORMATION

LetsRelaxNow may use Personal Information to:

  • create and manage user accounts;
  • authenticate users;
  • provide Platform functionality;
  • personalize user experiences;
  • display reviews and ratings;
  • improve products and services;
  • conduct analytics and research;
  • provide recommendations;
  • facilitate social and community features;
  • monitor Platform performance;
  • prevent fraud and abuse;
  • enforce policies and agreements;
  • communicate with users;
  • provide customer support;
  • comply with legal obligations;
  • deliver marketing communications;
  • conduct advertising and promotional activities;
  • maintain Platform security.

8. COOKIES & TRACKING TECHNOLOGIES

LetsRelaxNow uses cookies, pixels, software development kits (SDKs), web beacons, tags, and similar technologies to remember user preferences, authenticate user sessions, analyze Platform traffic, improve user experience, personalize content, measure advertising performance, conduct analytics, and/or improve functionality.
Users may manage cookie preferences through browser settings or cookie consent tools.
It is important to note that disabling certain cookies may impact Platform functionality.

9. DISCLOSURE OF PERSONAL INFORMATION

LetsRelaxNow may disclose Personal Information to:

9.1. Service Providers

Including providers of cloud hosting, analytics, customer support, communication services, cybersecurity, advertising, marketing, etc.

9.2. Third-Party Booking & Payment Providers

LetsRelaxNow does not directly process travel bookings, reservations, or payment transactions. Users may be redirected to independent third-party platforms for booking and payment services. Such third parties may independently collect and process Personal Information subject to their own privacy policies and terms.

LetsRelaxNow shall not be responsible for the privacy practices, security measures, or operations of third-party booking or payment providers.

9.3. Legal & Regulatory Authorities

We may disclose information where required by law, a valid court order, governmental request, regulatory obligation, law enforcement process and/or legal proceedings.

9.4. Business Transactions

Personal Information may be transferred in connection with a merger, acquisitions, corporate restructuring, financing transactions, sale of assets and/or insolvency proceedings.

10. INTERNATIONAL DATA TRANSFERS

10.1. LetsRelaxNow operates internationally across Europe, North America (Canada, Caribbean Islands & USA), and Africa. Accordingly, Personal Information may be transferred to, stored, or processed in countries outside a user's jurisdiction of residence.
10.2. Where required by law, LetsRelaxNow implements appropriate safeguards for international data transfers, including:

  • Standard Contractual Clauses;
  • adequacy mechanisms;
  • contractual protections;
  • organizational safeguards;
  • legally approved transfer mechanisms.

10.3. By using the Platform, users acknowledge that international data transfers may occur.

11. DATA RETENTION

11.1. LetsRelaxNow retains Personal Information only for as long as reasonably necessary, in order to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve any disputes, enforce agreements and maintain security and fraud prevention systems.
11.2. Retention periods may vary depending on the type of information, applicable legal requirements, operational necessity, and/or regulatory obligations.

12. SECURITY MEASURES

LetsRelaxNow implements commercially reasonable technical, administrative, and organizational safeguards designed to protect Personal Information against unauthorized access, unlawful processing, accidental loss, misuse, disclosure, destruction, and/or alteration.
Security measures may include:

  • encryption technologies;
  • secure servers;
  • access restrictions;
  • authentication protocols;
  • monitoring systems;
  • cybersecurity controls;
  • internal compliance procedures.

13. USER RIGHTS

Depending on applicable law and jurisdiction, users may possess rights to:

  • access Personal Information;
  • correct inaccurate information;
  • request deletion;
  • restrict processing;
  • object to processing;
  • withdraw consent;
  • request portability of data;
  • opt out of targeted advertising;
  • opt out of sale or sharing of Personal Information;
  • lodge complaints with supervisory authorities.

Requests may be submitted through:
Email: privacy@letsrelaxnow.com

LetsRelaxNow reserves the right to verify user identity before processing requests.

14. THIRD-PARTY LINKS

The Platform may contain links to third-party websites, booking engines, social media services, advertisers, or external platforms. LetsRelaxNow does not control and is not responsible for the privacy, security, or operational practices of third-party services. Users should independently review third-party privacy policies before interacting with such services.

15. DATA BREACH RESPONSE

LetsRelaxNow maintains internal procedures designed to identify, investigate, contain, and respond to suspected data security incidents. Where required by applicable law, affected users and regulatory authorities may be notified of qualifying data breaches within legally prescribed timelines.

16. CHANGES TO THIS PRIVACY POLICY

LetsRelaxNow reserves the right to modify or update this Privacy Policy at any time. Updated versions become effective upon publication unless otherwise stated. Users are encouraged to periodically review this Privacy Policy.
Continued use of the Platform following updates constitutes acceptance of the revised Privacy Policy.

17. CONTACT INFORMATION

Questions, complaints, or privacy-related requests may be directed to:

Data Protection Officer - Sabak Technologies
Email: info@sabaktech.com
Address: 525 Tribble Gap Rd, Unit 3377, Cumming, GA 30040, United States
Phone: []

18. GOVERNING LAW

This Privacy Policy shall be governed and interpreted in accordance with the laws of the State of Georgia, USA, subject to mandatory consumer and privacy protections applicable within relevant jurisdictions.